Shipping & Returns

SHIPPING

 

We offer worldwide shipping options via our shipping partners. Orders are fulfilled and shipped during business hours, Monday through Friday, with the exception of Canadian holidays. Once orders are placed, they ship within 1-2 business days.

 

Canadian Orders

All our Canadian orders are shipped via Canada Post. We offer FREE SHIPPING for all our orders. 

 

International Orders

International orders are shipped via FedEx International Economy and FedEx International Priority. Rates and options are available at checkout. International shipment are not eligible for free shipping. 

 

RETURNS

If you would like to proceed with a return or exchange, please email a request with your original order number in the subject line to hello@ethicl.shop

 

Note: Returns and exchanges on items purchased from ethicl.shop are accepted within 30 days of your original purchase. 

Only regular priced items may be refunded—sale items are not eligible for a refund. Please note that all ethicl accessories are final sale. 

 

Returns for a Refund

To be eligible for a refund, your item must be unused, and in the original packaging.

Once your return is received, we will approve or reject your request solely at our discretion and email you about the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

If you haven’t received a refund within 30 days of receiving your refund approval, please contact your bank as it may take some processing time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at hello@ethicl.shop, we are here to help!

 

 Returns for an Exchange

To be eligible for an exchange, your item must be unused and in the original packaging. We will approve or reject your request for exchange solely at our discretion. 

To get started on an exchange, send us an email at hello@ethicl.shop and send your original item(s) to our return address, listed below. Please note that we only replace items if they are defective or damaged.

Return & Exchange Shipping

Ethicl will only cover the shipping fees for the return of defective, damaged, or incorrect items and reserves the right to replace defective or damaged items at its sole discretion. 

For all other returns and exchanges for unused products, you will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, we will refund you for the product returned. 

Ethicl will not be held responsible for items lost in transit to our return address. 

Damaged or Defective Items

If you wish to replace a defective or damaged item, please send photos or a short video of the defect or damage to help@ethicl.shop. Please include your original order number in the subject line. 

Late Returns & Exchanges

If 30 days have gone by since your purchase, unfortunately we won’t be able to offer you a refund or exchange.

Final Sale Items

Only regular priced items may be refunded – sale items are not eligible for a refund.